Wow! Thank you for all your Christmas orders so far, you are definitely keeping me and my merry band of elves very busy!
So busy in fact that we are having to bring forward our Christmas delivery cut-off date as we are literally making your gifts to order. We really don’t want to disappoint any of you or your families so by bringing this date forward, we can ensure that we can get your parcel off to the postman in time for his last delivery to you. Please read the following options for you.
The LAST DATE for normal orders using our usual 2nd class postal service is now Midnight WEDNESDAY 16th December. We will get these orders to the postman in time for his last collection on Friday 18th.
Orders placed from THURSDAY 17th December will be posted using 1st class postal service. Unfortunately due to the extra cost this involves, I will be temporarily removing the Free Delivery option when you spend over £40. I hope you understand my reasoning for doing this. I know that none of us like being charged for delivery but my bills postal bills are costing me in excess of £200 every day and are mostly out of my own pocket. Moving up to first class is a significant % increase on postal costs which sadly we can not afford to soak up.
The LAST DATE for 1st class postal orders is Midnight SUNDAY 20th December. Any orders placed after this date are most likely to be received after Christmas.
We do however have a final option for those last minute gifts. We are offering a Click & Collect service from Monday 21st Dec until Thursday 24th December between 11am and 3pm from our manufacturing unit in Coate, Devizes. Please place your orders online as per usual and select the FREE collection option at the checkout. Please contact us on email@example.com or (01380) 562008 to arrange a time for your collection.
And finally, just a note about Royal Mail: we are committed to getting your parcels to Royal Mail by the postal deadlines but once it’s left us – it’s all down to Royal Mail and we can not guarantee that your deliveries will arrive in time. We know Royal Mail are processing unprecedented volumes of post this year as well as dealing with COVID restrictions so please bear this in mind.